If you’re claiming for property damage, finding professional and reliable insurance repair builders can be a difficult task. Why? As most tradesmen aren’t trained in insurance, many of them don’t turn up to look at the job. Or if they do come out, they don’t actually get back to you with a quote!
IC Assist however are different. We’re a well established and highly recommended company and every client is important to us. Therefore, we won’t waste your time and we will turn up! As we specialise in insurance, you can not only rely on us to thoroughly assess the damage. But we’ll also do everything possible to help you make a successful claim, that includes all the repairs you’re entitled to.
So, please don’t waste your time arranging multiple quotes. (As usually, most insurers and Loss Adjusters are able to work with just our detailed quote.)
FREE Claims Management
A service not offered by most other builders.
Our claims management service is a free and easy way to make a buildings insurance claim. We deal with everything our your behalf and remove all the burden from you. We will not only be there to guide and support you through the entire process. But we’ll also protect your interests by ensuring your insurer handles your claim fairly. There is no charge for managing your claim, providing our contractors carry out the repairs. (Please note any policy excess however, will apply.)
So, what can you expect as part of our service? Initially, our Claims Manager will carry out a professional survey of your property. During this time, he will document all the damaged areas and discuss everything with you in detail. He’ll then forward a professional, itemised quotation direct to your insurer for their approval.
At this point, your insurer may send out a Loss Adjuster to inspect the damage. (This is standard practice and not something for you to worry about. Especially as we’ll be there to represent you during the meeting. This ensures nothing gets overlooked and their settlement offer is in line with your policy cover.) If a Loss Adjuster has already visited your property, it’s not too late for us to help. We will simply request a copy of their proposed schedule of works and carefully review it to ensure nothing is missing.
Once we agree on the scope of works and your insurer approves the reinstatement work, we’ll instruct our contractors and manage everything to completion.
We also offer free assistance with trace and access claims, helping you recover the costs of locating and uncovering leaks hidden behind ceilings, floors or walls.
Property Damage Repairs
Our wide range of services caters for all types of property damage repairs.
Most buildings insurance claims require a variety of skilled tradesmen to professionally reinstate a property. Over the past decade, we have built up a carefully selected team of plasterers, decorators, plumbers, tilers, electricians, carpenters and flooring fitters, etc. This allows us to provide a complete restoration service, to reinstate any type of damage to domestic or commercial properties.
Claiming damage caused by a leak, burst pipe or ingress of water after a storm? Our water damage restoration and drying service takes care of everything. From repairs to damaged ceilings, walls, flooring or joists. To a complete kitchen, bathroom or property refurbishment.
Depending on the nature of your claim, our drying equipment can be set up immediately. This helps mitigate the extent of the repairs and prevents damage to the fabric of the building. It also means that the renovation work can start sooner.
Our Asbestos sampling, testing and removal service is perfect for damaged building materials that could potentially contain asbestos. For instance, Artex ceilings or water trapped underneath Marley vinyl tiles. (These vinyl tiles are commonly found when lifting damaged flooring in older properties.)
We have over 35 albums with before, during and after photos of water damage insurance repairs our team has completed on our Facebook page. Please feel free to have a browse. The photographs will not only show you what repairing water damage can involve. But you will also be able to see the quality of our work.
Making an Insurance Repair Claim
IC Assist remove all the hassles and stress that come with making an insurance repair claim.
Dealing with an insurance claim can be an extremely time-consuming and annoying task. But this is not the case when you choose IC Assist to manage everything for you. We deal with all aspects of your claim to ensure you have a claims experience that is stress-free!
We will not only save you the inconvenience of all the emails and phone calls. But, we will also deal with the insurer or Loss Adjuster to get your claim approved. In addition, we’ll plan and organise the reinstatement work, order all the necessary materials and manage all of our contractors.
Our team work extremely hard to ensure you receive the best possible service.
We care about all our clients. That’s why our top priority is ensuring we deliver a tailored service and that all aspects of every claim are managed professionally. (This is how we’ve consistently maintained our status as a 5 star rated business.) IC Assist has built a great reputation, which is why we get a lot of referrals from past customers. We are often contacted by friends, family and colleges of our clients, following an amazing recommendation from them! We have so many grateful and very satisfied customers. (As without our help, the settlement wouldn’t have covered the cost to professionally repair their home.)
Don’t just take our word for it. Take a look at our Facebook testimonials, Google reviews or My Builder client references. You can also see handwritten feedback and customer surveys in our Facebook albums.
Managing Insurance Repair Claims
We’re not like most other building companies. We specialise in managing insurance repair claims.
As insurance repair builders, we have a lot of experience managing property claims. We’ve been successfully representing our clients to achieve fair settlements for 10 years. During this time, our Claims Manager has dealt with many different companies; Ageas, John Lewis, Zurich, Churchill, AXA, NatWest, Legal & General, Aviva, Allianz, Halifax, Principality, Lloyd’s, NIG, Ecclesiastical, Co-op, NFU, Nationwide, Integra, More Than, Just Landlords, Santander, Swinton, Covea, etc.
We’ve also negotiated and settled claims with Loss Adjusters and claims validation companies appointed by insurers from a wide range of firms. This includes Cunningham Lindsey, Crawford, Woodgate & Clarke, Ellis May, Imperial Consultants, GAB Robins, Asprea and many more!
So, no matter who your insurer is, or which Loss Adjuster they appoint, we can help. IC Assist is independent and will represent you to ensure your insurance company deals with your claim fairly.
We make sure your insurer doesn’t overlook any necessary repairs.
Your insurance company has a professional representing them and you should too! Especially following an escape of water or flood. Why? Well, most insurance companies instruct Loss Adjusters/Surveyors/claims validation companies on their behalf. Their main purpose is to settle claims for the lowest possible amount. However, more often than not, they are either inexperienced or overworked.
This means they rush and don’t have the attention to detail required to scope the repairs correctly. This leads to poor and insufficient settlement offers. Unfortunately, we come across this all the time. However, this is what makes our job so rewarding. We love having the knowledge and experience to challenge their offers and do what is best for our customers!
We pride ourselves on providing a unique and tailored service – that is second to none!
What sets IC Assist apart from other insurance repair builders? Well, it’s a great deal of time and effort we put into ensuring our customers get what they are entitled to. Firstly, we meet the Loss Adjuster/Claims Validator at the property to discuss the reinstatement work required. Then following their visit, we’ll request a copy of their scope of works for us to carefully review. This is vital as, despite seeing the damage themselves, Loss Adjusters can still overlook a lot of the work required!
After carefully reviewing their scope, we’ll advise them of anything they’re missing. Our claims manager will also justify why this repair work is necessary. But most importantly, our team won’t rest until we’re satisfied everything is included (according to the terms of your insurance policy). Once your insurer approves the repairs, we’ll book in the most appropriate tradesmen required to restore your property. These are just a few benefits of choosing IC Assist to manage your claim and carry out the repairs, and there are many more…
To book your FREE survey of the damage to your property call 0800 4337 290