Get A FREE Survey

Free survey for home insurance claims

Looking for a professional company to provide a free survey of damage to your property? IC Assist can help. Choosing the right company to assess your property damage is really important. IC Assist are insurance specialists and provide detailed assessments for all types of building insurance claims. Such as; an escape of water, fire, flood, storm, impact, accidental or criminal damage.

Free water damage survey.

It’s especially important to get a professional assessment if you’ve had a leak, burst pipe, flood or fire. As if you don’t start striping out, drying or repairing water damage promptly, secondary damage can occur to the fabric of the building. This usually occurs in areas that you can’t see. For example, this could be above your ceiling, behind your walls or underneath your floor coverings (laminate, vinyl, tiles, carpet etc).

Most tradesmen overlook this, as they are only trained in one trade i.e. plastering, decorating, tiling, flooring etc. They don’t want to deal with water trapped in building materials such as joists, timber/concrete floors, plaster etc.

IC Assist however, specialise in insurance repair claims and have been surveying, drying and repairing damaged properties for a decade. So, please be assured that our surveyor will carry out a professional and thorough assessment of the damage.

IC Assist survey all types of property damage claims:

  • Water damage repairs to ceilings, walls or floors – after an escape of water from a burst/leaking pipe or appliance.
  • Flood damage – due to water level rising outside and entering a property.
  • Accidental damage – water overflowing from a sink or bath. Accidentally drilling into a pipe. Or spilling a whole bucket of water.
  • Malicious/criminal damage – significant damage caused by tenants/criminals.
  • Fire damage – soot and odour removal and complete building refurbishment.
  • Storm damage repairsĀ  – boundary walls being blown over. Or roof tiles slipping or blowing off causing water to enter your property.
  • Impact damageĀ  – car accidents that cause damage to your building or boundary wall.

We assess damage to any type of building material:

  • Ceilings and walls – plasterboard, plaster, Artex, lathe and plaster.
  • Sub floors – concrete, screed, plywood, floorboards, chipboard, Weyroc or particle board.
  • Wet or rotten joists – we will advise if they can be dried and treated or if they need to be replaced.
  • Floor coverings – laminate/engineered/parquet/hardwood flooring, tiles, carpet, testing & removal of Vinyl/Marley tiles.
  • Structural damage to buildings & boundary walls.

We have a specialist team to deal with all types of repairs. So, there’s no need for you to get multiple quotes from several different companies. Thanks to our diverse team of tradesmen that we’ve built up over the past ten and a half years, we offer a wide range of building repair services. This ensures we can assist with many different types of property claims. From minor damage to ceilings, walls and floors to complete refurbishments. Therefore, no matter how big or small the damage is, IC Assist can help!

Why it’s vital to get a professional survey.

Here’s one example of what can get overlooked if you don’t choose a professional company to survey your property damage. IC Assist were called in to do a water damage assessment following a leak from the flat above. We were told that the kitchen ceiling and bedroom wall were both damaged. The recommendation of the Loss Adjuster and several other contractors who surveyed the damage before we attended, was to just stain block and paint. Our surveyor on the other hand, knew from experience that stain blocking was completely inappropriate.

Thankfully the customer called IC Assist for another opinion. As after removing a few kitchen plinths, it was clear to our surveyor that there was a significant amount of damage to the kitchen wall too. Further investigation revealed multiple layers of plasterboard and insulation on the walls and ceiling were soaking wet and covered with mould. But, it was the significant damage to the timber structure of the building that was most concerning! (As the wooden ceiling and floor plates also needed replacing.) This is an example of a claim that could have gone drastically wrong, if the client didn’t choose an insurance specialist like IC Assist to handle the claim and repairs. You can see some pictures of the water damage strip out work on our Facebook page.

Be aware of insurance companies offering cash settlements without surveying the damage.

Has your insurance company asked you to send them photographs or give them measurements of the damaged rooms? We strongly advise you to give us a call to book a free survey. As in order to cut costs, some insurers aren’t sending anyone out to survey damaged properties. In stead, they are relying on the pictures and measurements provided by their CUSTOMERS as the basis of their settlement offer. (Ultimately, they are making their customers do all the work, so that they can save money by reviewing and authorising claims without leaving their office!)

If you instruct IC Assist to handle you claim however, we work on YOUR behalf. This prevents your insurer from trying to offer you an inadequate settlement for the repairs. (All of this and more is included as part of our free property claims management service.)

Your insurer has a professional representing them and you should too! We manage everything at no cost.

Our free survey is just one of the benefits of choosing IC Assist to help with your claim. However, there are many more. Over the past 10 years, we’ve helped all our clients make successful buildings insurance claims. As a result of our involvement, knowledge and negotiating skills, we’ve prevented countless insurers/Loss Adjusters from giving unfair settlements. (Their original settlement offers were completely inadequate and didn’t cover vital repairs identified during our survey.) You’ve got nothing to lose, so why not let IC Assist manage your claim for free? Our Claims Manager will not only ensure your insurer handles your claim fairly. But he will also ensure your building is repaired in line with your cover.

To book your FREE property damage survey call IC Assist on 0800 4337 290.